Dear
Thank you for your email. I agree it is not productive for either of us to continue the “letter tennis”. The only course of action I can suggest is that I refer the matter to our complaints department and ask them to independently look at the issues you raise. If you are still not satisfied after their investigation, you may refer the matter to the Local Government Ombudsman. In any investigation they will be looking into the process followed by the officers involved in any decision. I have to say, with regards to your comments regarding Mr Thomson and The Planning Department, that I know that the highway issues were raised within the report and at committee. Most planning applications of this scale have some impact on highway movements and all the highways officers can do is recommend how these impacts might be mitigated. Ultimately it is for the committee to consider all the issues, the pluses and minuses and make a decision. I do believe that they did this in this case, but I am happy to refer the matter on if you so wish.
With regards to the “missing light column” I have raised this with our transportation team for their comments. I’ll get back to you on this separately.
Finally, I note your comments with regards to the Gas main. Unfortunately, our engineers are not allowed to reconnect the pipe. Do you know if any contact has been made with British Gas etc? If you have a contact, I am happy to speak to them directly to apply what pressure I can to remedy the situation.
Regards,
Andy